Refund Policy and Coach/Client Commitments for Ivy League Application 1:1 Coaching Program: The Coach will do everything within her ability to ensure the Client’s satisfaction with the Program. The Coach expects that the Client will do the same. Refunds will not be issued for
coaching services already conducted or coaching services unused by the Client. If, for any reason, the Coach is unable to fulfill her coaching obligations to the Client, the Client will be refunded in full for any part of the Program paid for but not yet rendered.
The Client agrees to the following as part of the Program:
A. The Client shall participate fully in the Coaching Calls, and any other part of the
program, to the best of their ability.
B. The Client shall immediately inform the Coach of any issues or difficulties they may
have with the Program.
C. The Client shall complete payment of the Investment according to the Terms herein.
D. The Client shall complete assignments prior to their coaching calls and follow the
essay writing guidelines given by the Coach.
E. The Client shall submit final revisions for an essay at least 5 business days prior to
application deadlines.
The Coach agrees to the following as part of the Program:
A. The Coach shall participate fully and intently in the Coaching Calls, and any other
part of the program, to the best of her ability.
B. The Coach will support the Client to the best of her abilities in accordance with
Section I of this Agreement.
C. The Coach will not, at any time, either directly or indirectly, use any information
disclosed by the Client for the Coach’s own benefit, nor will the Coach disclose or
communicate, in any manner, any information to a third party about the Client. The
Coach will not divulge that the Parties are in a coaching relationship without your
express permission.
D. The Coach agrees to conduct the Coaching Calls/Sessions by Zoom.
Refund Policy and Coach/Client Agreements for Ivy League Score: Students who attend all Ivy League Score live coaching calls, utilize the "Ask a Tutor" feature 20 or more times per month, and complete all practice problems in the course without a score increase qualify for a money-back guarantee if their SAT or ACT score has not increased after joining the program. Documentation of prior scores and Ivy League Score coursework is required. To qualify for a refund, you must email janaetutoring@gmail.com with: 1) documentation of Ivy League Score coursework meeting the criteria outlined above including completion of all Ivy League Score practice questions, completion of Ivy League Score evaluation worksheets, and submission of Ivy League Score Ask a Tutor requests and 2) official documentation from the College Board or ACT Inc. of two or more standardized SAT or ACT exam scores matching a student's prior score before joining Ivy League Score within 6 months after enrolling in the program.
The Client agrees to the following as part of the Program:
A. The Client shall participate fully in the Coaching Calls, and any other part of the
program, to the best of their ability.
B. The Client shall immediately inform the Coach of any issues or difficulties they may
have with the Program.
C. The Client shall complete payment of the Investment according to the Terms herein.
D. The Client shall complete assignments prior to their coaching calls and follow the
test preparation guidelines given by the Coach.
The Coach agrees to the following as part of the Program:
A. The Coach shall participate fully and intently in the Coaching Calls, and any other
part of the program, to the best of her ability.
B. The Coach will support the Client to the best of her abilities in accordance with
the guidelines for the Client outlined above.
C. The Coach will not, at any time, either directly or indirectly, use any information
disclosed by the Client for the Coach’s own benefit, nor will the Coach disclose or
communicate, in any manner, any information to a third party about the Client. The
Coach will not divulge that the Parties are in a coaching relationship without your
express permission.
D. The Coach agrees to conduct the Coaching Calls/Sessions by Zoom.